RETURN & REFUND POLICY
All orders are shipped within 48 hours - Monday to Friday – 9am to 3pm.
We only offer one level of shipping; Standard Delivery, within the UK the turnaround is 3 – 5 business days. Items being shipped to Europe or Internationally may have increased turn around times.
We use the following carriers to deliver our orders:
We only offer one level of shipping, this is standard shipping which takes between 3 and 5 days within the UK. European and international shipping times may take longer.
European and international shipping rates are higher than our standard UK shipping rate.
We do not usually provide tracking numbers for our orders. Before the final checkout page you will be shown what the cost of your shipping will be, and you will have a chance to not place your order if you decide not to.
If an item goes on back order, we will ship you the part of your order that is in stock. When the item becomes available again we will ship the rest of the order. You will not be charged additional shipping and handling for the second shipment.
If you have any problems with our shipping services, please contact us at firstname.lastname@example.org with your problem and proof of purchase and we will try to solve the problem as quickly as possible.